Nellie’s hotel booking website is a more flexible way to access our curated collection of hotels and preferred partner rates. It’s designed for clients who want to book accommodations directly, while still benefiting from our relationships, perks, and support.

The website is designed to be self-service, but our team is always available if you need support. Whether it’s a question before booking or assistance ahead of your stay, we’re here when you need us.

Absolutely. You can reach out at any point, whether it’s coordinating preferences before arrival or handling anything that comes up during your stay. You’ll still have Nellie in your corner.

Of course. We’re always happy to step in and build out a more comprehensive itinerary.

Bookings made through Nellie often include preferred partner benefits such as room upgrades, daily breakfast, property credits, and early check-in/late check-out, all subject to availability and the specific property.

In most cases, rates are the same as booking directly with the hotel. The difference is the added value, including perks, recognition, and having Nellie available to support your stay.

No, we do not charge additional fees for hotel bookings made through the website.

Yes, you can make certain modifications directly, such as canceling your reservation, depending on the hotel’s policies. For any other changes, our team is happy to assist and coordinate with the property on your behalf.