Frequently Asked Questions

We’re a boutique team with connections and talent way above our weight class. We don’t re-use previous itineraries, and we have the insider access and relationships for true VIP travel. By keeping our footprint light on sales and marketing but heavy on top-notch advisors, we’re able to handcraft every trip while drawing on an amazing network to open the world to you.

There are so many. Because of our relationships around the world, we can book you the perfect room (Ever had an “ocean view” in name only? With us, you won’t), secure access to hotels even if their staff tells you they’re full, and line up VIP amenities including complimentary breakfasts, room upgrades, and more.

Absolutely! From private jets to nannies to yacht rentals for extended family gatherings, we’ve handled it all. Whatever you’ve got in mind, we can make it happen.

In most cases, you’ll have your initial custom itinerary within a few days after our first call. You can then fine-tune your trip as much as you like and speak to the other people in your party before confirming. If your travel needs are more complex, we’ll work with you as long as it takes to plan the perfect trip.

Every Nellie trip is handcrafted from scratch specifically for your preferences and interests. The itineraries on our site are just a taste of what we can do, to inspire you to create a trip of your own.